Privacy Policy

1. Overview

Rivet Real Estate ("Rivet," "we," "us") operates Rivet Atlas, including https://iwantcashoffers.comand staff applications (collectively, the "Platform"). This Privacy Policy describes how we collect, use, disclose, and protect information when you use the Platform or interact with our real estate services in Texas.

2. Information we collect

We may collect:

• Contact & identity: name, email, phone, and mailing address when you submit forms, create an account, or communicate with us.
• Property & transaction data: addresses, property condition notes, timeline preferences, and related documents you or staff upload.
• Account & usage data: login timestamps, IP address, browser type, pages viewed, and actions taken in the Platform.
• Communications: emails, texts, and call records where permitted by law and your consent preferences.
• Third-party & MLS data: listing, comp, and public-record data obtained under license for brokerage operations.

3. How we use information

We use information to:

• Process cash-offer requests and provide seller status updates;
• Deliver brokerage, listing, and advisory services;
• Authenticate staff and enforce role-based access;
• Generate property analyses, weekly updates, and brokerage reports;
• Improve Platform security, reliability, and features;
• Comply with legal, MLS, and regulatory obligations.

We do not send client-facing communications automatically without appropriate human authorization and consent where required.

4. Client data protection

Client and transaction information is protected and used only for brokerage and client-service purposes. Access is limited to authorized Rivet personnel and service providers with a need to know. Staff accounts are provisioned by invitation. We employ administrative, technical, and organizational safeguards appropriate to the sensitivity of real estate and personal data, though no system is completely secure.

5. Sharing & disclosure

We may share information with:

• Service providers (hosting, email, authentication, analytics) under contractual confidentiality obligations;
• Transaction parties (title, lenders, inspectors) when necessary to complete a real estate transaction you request;
• MLS & data vendors as required by applicable license terms;
• Legal authorities when required by law, subpoena, or to protect rights and safety.

We do not sell personal information for monetary consideration. We do not use client data to train third-party AI models without explicit approval and appropriate agreements.

6. Cookies & analytics

The Platform may use essential cookies and local storage for authentication, session management, and appearance preferences (e.g., staff theme settings stored in your browser). We may use privacy-conscious analytics to understand usage patterns. You can control cookies through your browser settings; disabling essential cookies may limit Platform functionality.

7. Data retention

We retain information as long as needed to provide services, meet legal and brokerage record-keeping requirements, resolve disputes, and enforce agreements. Retention periods may vary by data type and applicable Texas and federal requirements.

8. Your choices & rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Texas residents may have additional rights under applicable state privacy laws. To exercise rights or opt out of marketing texts, contact us using the information below. We will verify requests as required by law.

9. Children

The Platform is not directed to individuals under 18. We do not knowingly collect personal information from children.

10. MLS & compliance

Display and use of MLS-sourced data through the Platform is subject to applicable MLS rules and copyright notices. Aggregated or derived analytics are for brokerage operations unless otherwise permitted. Rivet is a licensed real estate brokerage operating in Texas; brokerage services are separate from Platform software features.

11. International users

The Platform is operated from the United States. If you access the Platform from outside the U.S., you consent to processing in the U.S. and Texas.

12. Changes

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

13. Contact

Privacy and data requests: contact Rivet Real Estate. See also our Terms of Service.